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Doctor's service over the phone

About health windows

Health Window is a service operated by the MIS Division of the Department of Health under the Ministry of Health and Family Welfare, Government of the People's Republic of Bangladesh. Synesis IT Limited, a mobile healthcare provider, is in charge of managing the health window service. This is the helpline number of the health window You can consult a doctor directly on any health related matter by calling 16263 (sixty two sixty three). This helpline is at your service 24 hours a day.

In addition, you can get information from government hospitals, doctor's information or any other information and phone number related to healthcare. If you have any complaints or suggestions regarding public-private health services or hospitals, you can report to this number. That allegation will be communicated to the appropriate authorities and You will also be notified of what action has been taken on your complaint. Remember your phone number and personal information are very important to us. We are responsible for not disclosing this number to any person or organization. Let us all together build a healthy, happy and prosperous Bangladesh. We would like to point out that Health Window is not a commercial service and does not incur additional bills for normal mobile phone calls.

Health ventilation services

Health Window is a service operated by the Ministry of Health and Family Welfare, Government of the People's Republic of Bangladesh. You can call the Health Window Helpline 16263 to seek medical advice directly on any health issue. This helpline is at your service 24 hours a day.

Apart from the health window, you can get information about government hospitals, doctors or any other information and phone number related to healthcare. If you have any complaints or suggestions regarding government, non-government health services or hospitals, you can report to this number. That complaint will be communicated to the appropriate authority and you will also be informed of the action taken on your complaint.

After dialing 16263, press 0 (zero) to talk to your doctor directly for advice on your health. If you want to know more about your nearest government hospital, doctor information or healthcare, press 1. If you want to know the information of public-private ambulance, press 2.

If you have a complaint about a public-private hospital, clinic or other public health service, press 3. If you want to report an accident, press 4. Press 5 to know more about the health window service of the Ministry of Health. If you want to hear the menu again, press the hash (#).